Welcome to the
MCS INSPECTION PORTAL

MCS has launched a nationwide campaign of independent site inspections to evaluate how customer protection is being assured. The inspections will assist with monitoring compliance of MCS standards, assessing the effectiveness of standards and reviewing how these support the consumer journey as well as reviewing technical compliance. You can use this portal to register your interest in participating in an assessment

solarhouse

About
The Inspection

The Inspection will be carried out by GTEC, a third party specialist in Audit and inspection work within the industry. The Inspection will consist of a specialist attending your property and inspecting your low carbon installation. The specialist will also want to review paperwork given to you by the installer including the handover pack. The specialist will be inspecting your installation to ensure that it is compliant with the latest industry standards for your low carbon installation

Register Your Interest
In A FREE Impartial Inspection

 

If you are interested in a free inspection of your low carbon installation against the national standards please complete the form below.

If you could please complete the information underneath including your MCS Certificate number so that we may contact you to possibly arrange an inspection of your installation.

MCS Cert No.

Best Day for Visit
Any DayMonTuesWedsThursFriSatSun

Best Time of Day For Visit
AnytimeAMPM

If you have any queries about the inspections please do not hesitate to contact us on 0845 533 3853 or email us at info@mcsinspections.co.uk

About the Microgeneration Certification Scheme

MCS (Microgeneration Certification Scheme) is a nationally recognised quality assurance scheme, supported by the Department for Business, Energy & Industrial Strategy (BEIS). It provides the framework for the certification of microgeneration technologies used to produce electricity and heat from low carbon sources.

Frequently
Asked Questions

  1. MCS are inspecting a sample of renewable energy installations across the UK to ensure that the quality and compliance of the installations and that they are in line with the regulations and standards required.
  2. MCS wants to gather feedback on your experience as a customer with regards to your renewable technology and ascertain if improvements can be made to the scheme.
  1. By taking part in the free inspection your low carbon technology will be independently assessed for compliance and quality.
  2. At the same time, the feedback gathered assists MCS in developing the standards for all future installations.

After you have filled out your details either online or using the pre-paid response card, if your installation is selected you will be contacted by one of our dedicated team to arrange a mutually convenient time for the inspection to take place.

The assessor will arrive at the pre-agreed date and time to inspect your installation, they will bring with them everything that they require but if you could have the following to hand it would assist us:

  • Your contract with the MCS Contractor
  • Any performance predictions that they gave you
  • Any handover pack / documentation that they gave you once the job was complete.

Don’t worry if you can’t find the above as it will not stop the inspection going ahead but if you can it would help us to carry out the site inspection.

Yes you will need to be home, and we would never undertake an inspection without you being there.

We will arrange a suitable time for the inspection that works for you so that you won’t be inconvenienced in any way, if the inspector is running late for unforeseen reasons you would be contacted, and the visit rearranged or cancelled.

Each inspection on average is likely to last between 1-2 hours depending on the technology and the complexity of the installation, we will advise you of our expected duration when we book the site visit in.

Your MCS number is at the top of your MCS Certificate, however, if you are unsure of your MCS Certificate Number, please contact the MCS Helpdesk on +44 (0) 333 103 8130

We appreciate that you may have to rearrange your appointment, and if so please call us on

0845 533 3853 and we will do our best to rearrange it.

Please be aware though that the inspector may have to travel some distance to carry out the inspection, so try and give us as much notice as you can if you need to rearrange.

GTEC are an independent contractor who specialise in site-based audits and work alongside the MCS conduct site visits. MCS has contracted with GTEC to arrange the inspections and to coordinate with the inspectors to fit in with a time that works best for you.

Contact Us

If you have any queries about the inspections please do not hesitate to contact us on 0845 533 3853 or email us at info@mcsinspections.co.uk